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English-Speaking Doctor
House Call in Tokyo Hotels
Care When You Need It Most
Our doctors come directly to your accommodation.
We provide treatment for colds, flu, gastroenteritis, and more.English-speaking doctors are available.
Support is also offered in Chinese, Korean, and other languages.
Book online anytime, 24/7.
How It Works at TOKYO CLINIC
WEB QR
3 Steps to Receive Care
①Medical interview ＆ Reservation
Please complete the medical interview ＆ reservation
② Meeting at the Lobby
If the patient is unwell, a companion may meet us on their behalf. If meeting in the lobby is difficult, we will meet in front of the accommodation.
③ ID Verification & Examination
After verifying your identity with a passport, the examination will take place in your room.
3 fixed-price plans.
After the medical examination, we will provide you with a prescription.You can pick up your medications at a nearby pharmacy.
Plan A
Prescription
¥45,000
Plan B
Medication
¥50,000
Medications will be provided on the spot after the medical examination.If needed, a prescription will also be issued free of charge.
Medications and a medical certificate (⚠️ in English only) will be provided on the spot after the medical examination. If needed, a prescription will also be issued free of charge.
Plan C
Medication &
MedicalCertificate
¥55,000
Q and A
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A. We mainly provide consultations for mild internal medicine conditions such as colds, influenza, COVID-19, gastroenteritis, and hay fever.
If you have any emergency symptoms or a serious illness, please visit a nearby emergency hospital. If you have difficulty finding an emergency hospital, please consult with the front desk staff of your accommodation.
⚠️In case of emergency, please call 119 to request an ambulance.
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A. At our clinic, only doctors with over 15 years of clinical experience provide consultations. They are equipped to handle a wide range of medical fields, including internal medicine, dermatology, pediatrics, and minor injury treatment.
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A. You can choose from three fixed-price plans (¥45,000, ¥50,000, ¥55,000),
which include consultation fees, prescriptions, and transportation costs.
If a referral to a specialized hospital is required based on the consultation, a fee of ¥40,000, including the issuance of a medical referral letter, will be charged instead of the fixed-price plan.
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A. Yes, we offer services in English, Chinese, and Korean. We can also accommodate other languages such as Thai, Vietnamese, Spanish, German, French, Russian, and Malay. However, our website and medical questionnaire are available only in English, Chinese, and Korean. For other languages, please use your browser’s translation feature when filling out forms.
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A. No. We do not accept medical treatment outdoors or in public places. If we cannot confirm that you are staying at your accommodation, we cannot accept your consultation.
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A. We will confirm whether your accommodation address provided in the questionnaire at the time of booking is within the service area.
In Tokyo, the following wards are within our service area:
Chiyoda, Chuo, Minato, Shibuya, Shinjuku, Bunkyo, Taito, Sumida, Koto, Shinagawa, Meguro, Nakano, ToshimaEven outside the above areas, we may be able to provide service if the location is within 40 minutes from Shinagawa, such as parts of Yokohama or Chiba.
If the address is outside our service area, we will notify you via the email address you provided. Please visit a nearby medical institution in that case.
Payment Options Accepted
credit cards are listed below.
Cash payments are also accepted.
Our Service Area
If you are within 40 minutes from Shinagawa,
we may be able to provide our service even
outside the listed areas, such as parts of
Yokohama or Chiba.
Consultation Hours
7:30 a.m. – 11:00 p.m.
Subject to change depending on circumstances.
If there are no available time slots on the booking page after the medical interview,
please email your preferred date and time to
tokyoclinicjapan@gmail.com
We will do our best to accommodate your request.
